RETURNS & EXCHANGES
All orders are provided with a COCO&NUTS "Return form" please fill in your order number and reason for your return and send it back to us together with your purchase.
Items must leave customer´s hands within 14 days of receiving their purchase to action a refund.
Please note that the product must be returned in original shape, unused, with sanitary stickers, and in original packaging including all tags.
We recommend trying on bottoms over underwear as soiled items will not be accepted for return and will be returned to you at your own expense.
COCO&NUTS will not be held liable for any lost returns and we strongly recommend you use a registered postal service and record the tracking details.
All returns will be processed within 10 business days. Once we have received your returned package and inspected the garments, you will be contacted via email that confirms your return and refund.
In the unlikely event that your swimwear arrives damaged please contact us immediately at email@example.com with an image of the damaged item and we will get back to you right away.
FOR RETURNS WITHIN SWEDEN
All orders are provided with a return label that you can use for your returns. A fee of 80 SEK will be deducted from your refund once it’s used.
FOR RETURNS WITHIN EU
All orders are provided with a return label that you can use for your returns. A fee of 150 SEK will be deducted from your refund once it’s used.
FOR REST OF THE WORLD
Please email us at firstname.lastname@example.org to receive a return label. A fee of 170 SEK will be deducted from your refund once it´s used.
If you wish to exchange a product, please make a return on the items you wish to exchange following the guidelines above and place a new order on desired item.